In our increasingly digital world, empathy and connection are essential tools for establishing more human interactions. This groundbreaking collection offers real-world insights as well as practical ways to increase empathy skills organization-wide. It shows how empathy improves productivity, innovation, and profitability. Moreover, it reveals that, by changing the mindset of individuals, teams and organizations, empathy can actually revolutionize the workplace.


By the end of the course participants will be able to:

  • Demonstrate how to identify and analyze your emotions and boost productivity
  • Apply techniques in self-empathy to make better decisions
  • Compare and contrast judgements versions factual observations
  • Demonstrate effective listening skills
  • Practice effective group decision making in order to improve collective productivity


Anyone who wants to improve their productivity by understanding and harnessing the power of their and their teams’ emotions.


This e-Learning course is broken into several modules that learners can complete in a time convenient for them. Learners are encouraged to break the course up into manageable chunks according to their schedules. Modules include an assortment of engaging short videos, interactive sessions, reflective questions and takeaway worksheets.