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This podcast is available on-demand and will be available shortly after your purchase. Please ignore the start and end dates listed above.

Soft skills complement hard or technical skills for productive workplace performance and everyday life competencies. Soft skills are the cluster of productive personality traits that characterize your relationships in the social dimension of your work culture. Join Liz West and Bill Richardson as they discuss the hard impact of soft skills.



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CPA Ontario’s Future Forward podcasts offer a refreshing gateway to new ideas and hot topics for professionals across industries. These 20 to 25-minute interview-style episodes provide a convenient and enjoyable way to fulfill your Continuing Professional Development (CPD) requirements. To count towards your verifiable CPD time, purchase an individual podcast for $5 or a series of six for $30. You will receive unlimited access to each episode you purchase, as well as a written transcript of the conversation for quick reference.

Have you met your CPD requirements, but would like to learn more about a given topic? Each episode will be available free of charge via your favorite podcast app such as iTunes.