Increase your knowledge of online communication. Dive deeper into Outlook with this online course that teaches you by doing, not watching. Through simulation-based exercises and interactive tutorials you will learn how to stay organized and connected by working with advanced scheduling tools and mail techniques.

Learning Objectives:

By the end of the course, you will be able to:

  • use tasks and notes: follow up emails, create and complete tasks, view tasks, recurring tasks, reassign tasks, and create and organize notes
  • apply advanced mail techniques: redirect replies, recall messages, create a rule, save messages in alternate formats, customize response formatting, add and manage additional accounts
  • work with advanced calendar: schedule meeting rooms, forward calendar items, share your calendar, send your calendar, and work with multiple calendars
  • manage information: use categories, folders, search folders, view old mail, clean up messages, archive information, export information and import information
  • Who will Benefit:

    Business professionals with a working knowledge of Microsoft Outlook who use online applications to manage their calendar and contacts.