Quality can be subjective, but determining quality policies, objectives and responsibilities is necessary for project deliverables. Following a project quality management plan allows delivery of products or services to the specifications of the customer or other stakeholders. This course is for those who have completed The Introduction to Project Management and PMBOK® Guide-Sixth Edition.

Learning Objectives:

By the end of the course, you will be able to:

  • list the three main processes involved in project quality management
  • identify tools and techniques for implementing sound quality management practices
  • perform quality assurance
  • carry out quality control activities
  • distinguish between quality control and quality assurance
  • identify the outputs of quality assurance and their importance in establishing a holistic quality management strategy
  • Who Will Benefit:

    This course is designed for anyone seeking tools and techniques to better understand project quality management.