In a changing business environment, managers have to face a lot of new responsibilities. Coaching as a management style has shown itself to be an effective way of enhancing the performance of all those who are exposed to it (managers, teams and individual staff members). Coaching makes it possible to create a less stressful environment for teams, to foster effective teamwork and to support change. But how do you reconcile coaching and management? What skills do you need to acquire in order to build coaching into your management methods?


By the end of the course participants will be able to:

  • Explain the difference between coaching and managing
  • Describe pure observation and how this impacts one's understanding of a situation
  • Apply techniques on giving constructive feedback and inspiring self-confidence
  • Describe "hands-off support" and how this is different from providing specific advice
  • Support team members through organizational change


Leaders and managers who wish to support their teams by improving their coaching ability.


This e-Learning course is broken into several modules that learners can complete in a time convenient for them. Learners are encouraged to break the course up into manageable chunks according to their schedules. Modules include an assortment of engaging short videos, interactive sessions, reflective questions and takeaway worksheets.