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CAREER STAGE: Mid-career

NOTE: To get the full experience of this live, interactive course we recommend you join five minutes prior to the scheduled starting time, and use a computer with video and microphone capabilities.


  • Wednesday, December 15, 2021, 1:00pm - 5:00pm
  • Thursday, December 16, 2021, 1:00pm - 5:00pm
  • Enhance your understanding of cultural differences as they pertain to managing people.

    In this CPA Ontario course, you will explore the challenges of working with people of diverse backgrounds. The course will empower you to approach intercultural situations with knowledge, skills, and a positive attitude. We all have unconscious biases and this workshop will create a safe place to search for ways to avoid accidental discrimination.

    You will build your comfort and skill in working with diverse colleagues and clients. At the same time, you will enhance your growth mindset, and be better able to welcome intercultural challenges. Look at ways to prioritize your cultural values and strengths and a rational approach to management in a multicultural environment.

    You will explore listening techniques to help understand another speaker’s point of view and ways to reduce intercultural misunderstanding and conflict.

    Participants will complete an unconscious bias survey online following the first half of the workshop. In addition, participants will identify their personal interests for growth and walk away with their personalized action plan for exploring their unconscious biases at work.


    • IDENTIFY biases and increase self-awareness
    • DEVELOP intercultural learning as an essential leadership skill
    • IMPROVE the quality of your decision-making by applying intercultural perspectives
    • APPRECIATE the advantages of having a diverse workplace
    • RECOGNIZE and change systems which create barriers for those from different cultures
    • REINFORCE your new understanding with deliberate, persistent action


    People who are curious to understand and work with the issue of unconscious bias. Managers and professionals currently working with colleagues and clients from diverse backgrounds, who realize the competitive advantage of an inclusive workplace