Are you a manager looking to supercharge your team's performance? Looking to make your people more happy, effective, and productive? This six-level training course will give you the management skills to achieve these goals.

After defining what it means to be a real team, you will discover the four essential stages of a team's development, as defined by Bruce Tuckman: forming, storming, norming and performing. This model is important for determining the team's level of maturity, and will enable you to use the right tools at the right time.


By the end of the course participants will be able to:

  • Explain what makes a real team
  • Analyse the stage of development of your team
  • Describe how to build a team
  • Apply techniques to overcome conflict between members
  • Describe the characteristics of a team that has achieved harmony
  • Coordinate high performance and productivity using tools such as the Shared Mental Model


Managers and leaders who want to create a high performance team.


This e-Learning course is broken into several modules that learners can complete in a time convenient for them. Learners are encouraged to break the course up into manageable chunks according to their schedules. Modules include an assortment of engaging short videos, interactive sessions, reflective questions and takeaway worksheets.