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Entering a new managerial role can be challenging. Emerging leaders must quickly gain core skills in a broad variety of areas, including performance and conflict management, budget and strategy. This intensive three-day workshop will equip participants with the knowledge, skills and tools they need to effectively oversee their teams, and collaborate with their peers and leadership. Participants will become more self-aware, confident and gain a deeper, well-rounded understanding of their roles and expectations as managers. Participants will learn how to efficiently fulfill their new responsibilities and overcome the challenges that accompany their roles. At the end of the workshop, participants will have an opportunity to create a personal managerial development plan.

Participants who complete the program will be eligible to write an optional certificate exam. The exam is not a mandatory component; however, Certificates of Completion will only be awarded to those who successfully complete the exam.

What You Will Learn:

By the end of this course, participants will be able to:

  • Outline key managerial roles, responsibilities and competencies
  • Explain how to communicate effectively to build strong, trusting relationships with team members, peers and leaders
  • Describe key strategies for appropriately delegating work, motivating others, managing performance and handling difficult situations
  • Outline the major legal obligations of managers and the legal documents they should refer to for policies and rules
  • Describe the principles of effective time management and outline strategies for increasing their professional effectiveness.

What Topics are Covered:

  • Enhancing overall effectiveness
  • Developing delegation skills and motivating others
  • Interpersonal communication and feedback skills
  • Building trust and strengthening relationships with others
  • Performance management, managing conflict and employee development
  • Increasing self-awareness of managerial strengths and weaknesses
  • Translating corporate goals into performance goals for your team
  • The legal responsibilities of a manager
  • Positive influencing peers and superiors
  • Becoming more effective with better time management
  • Personal development plans

Who will Benefit:

  • Managers looking to quickly hone their leadership skills and expertise
  • Recent or aspiring managers taking on additional responsibilities and seeking to contribute to their organizations’ strategic planning more effectively