Managing a team for the first time is an important step in any career. It involves many important changes in terms of status, responsibilities and tasks.

We all know the saying “if you want something done right, do it yourself,” but as a manager, your main challenge will be to make sure other people do things right. To achieve this, it’s essential to get off on the right foot and make a success of the first 100 days, which are crucial when you’re leading a team for the first time.

This practical course will give you all the tools you need to prepare for your new role and successfully manage your team.


By the end of the course participants will be able to:

  • Describe the fundamentals of management, including understanding and responding to team expectations
  • Define the role of the manager and the qualities required for success
  • Apply tools to identify and retain key information about your team
  • Practice analyzing team performance using identified criteria
  • Describe how to effectively structure one on one meetings with your team members
  • List pitfalls to avoid when starting out as a manager


New managers who want to be effective in their new roles as supervisors and leaders in their organization.


This e-Learning course is broken into several modules that learners can complete in a time convenient for them. Learners are encouraged to break the course up into manageable chunks according to their schedules. Learners will have access to the course until December 31, 2018. Modules include an assortment of engaging short videos, interactive sessions, reflective questions and takeaway worksheets.