EVENT DESCRIPTION

In this workshop we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity.

LEARNING OBJECTIVES:

  • Diagnosing why and how conflict arises
  • Understanding common challenges in resolving conflicts
  • Learning and applying a conflict management methodology

WHO WILL BENEFIT:

The course will benefit individuals looking for a consistent approach to better diagnose and resolve conflict.