Design thinking is a discipline inspired by the design world to help organizations innovate. It is used to assess complex issues, identify their underlying causes, brainstorm fixes and implement the best possible solutions. Business leaders can learn to use this methodology to reframe their problems and develop new and unique solutions.


By the end of the course participants will be able to:

  • Explain design thinking principles
  • Demonstrate problem solving through reframing and root cause analysis
  • Design a solution to identified problems
  • Practice building and testing prototypes


Anyone who wishes to learn new techniques to problem solving, including leaders, managers and staff of all levels.


This e-Learning course is broken into several modules that learners can complete in a time convenient for them. Learners are encouraged to break the course up into manageable chunks according to their schedules. Modules include an assortment of engaging short videos, interactive sessions, reflective questions and takeaway worksheets.