EVENT DESCRIPTION

How can you get out of the grind of merely competing on price, and instead be selling solutions that make you invaluable to your clients? This course will take you through a better conception of sales, moving from the prospective client stage all the way through to maintaining strong and profitable relationships that matter. It takes a look at consultative sales, interpersonal skills and effective negotiation, with solid techniques that can be applied across the board in the field..

LEARNING OBJECTIVES:

By the end of the course participants will be able to:

  • Demonstrate how to attract the attention of your prospective clients
  • Apply the SOMPEF method to map client motivation and understand their needs..
  • Describe the principles of consultative selling
  • Demonstrate how to prepare for and excel at client meetings.
  • Apply interpersonal skills to negotiate better.
  • Explain how to identify and meet client expectations.

WHO WILL BENEFIT:

Practitioners and anyone who manages clients who want to improve their abilities to meet their clients’ needs.

FORMAT:

This e-Learning course is broken into several modules that learners can complete in a time convenient for them. Learners are encouraged to break the course up into manageable chunks according to their schedules. Modules include an assortment of engaging short videos, interactive sessions, reflective questions and takeaway worksheets.