Certificate and Executive Programs

Certificate in Management Essentials - In Person

DEC 11 - Dec 13, 2023

CPA Ontario - King, Toronto


DEC 11 - DEC 13



9:00 AM - 5:00 PM




21 Hours


0 Hours


Registration open until

Dec 06, 2023


Formerly titled: Certificate in New Manager Essentials

Before registering for this session, please note, it is going to be an in-person session and will be held at the Chartered Professional Accountants of Ontario office in at 130 King St. W. in Toronto. You MUST attend in person to participate, there will not be an option to join this session virtually.

We are no longer asking for vaccine attestation or mandatory masking in our sessions for anything on or after October 1, 2022, but we do ask that you do your best to protect yourself and others. This includes monitoring your symptoms pre-session. If you are experiencing any of the following symptoms, we ask that you contact us at pdevents@cpaontario.ca


    • Fever above 38
    • New onset or worsening of existing cough
    • Shortness of breath or difficulty breathing
    • Loss of sense of smell and/or taste
    • Stuffy or runny nose
    • Sore throat
    • Muscle aches
    • Headache
    • Nausea, vomiting, diarrhea
    • Fatigue or exhaustion or loss of appetite

    If you have any of the symptoms listed above, please contact to be withdrawn and credited from the session and invited to attend either a future offering of your course or to choose another course and you will not be charged a withdrawal fee.


  • Mon, Dec 11, 2023 @ 9 AM - 4:00 PM
  • Tues, Dec 12, 2023 @ 9 AM - 4:00 PM
  • Wed, Dec 13, 2023 @ 9 AM - 4:00 PM
  • Thurs, Dec 14 - Wed, Dec 20, 2023 --> 2-3 hour online optional exam, to be done on your own time during this week, online (can be done in parts within the week)

Develop your leadership skills by strengthening relationships.

Being a manager can be challenging, but it doesn’t need to be overwhelming. This six-part, intensive CPA Ontario manager development program equips participants with the managerial and leadership skills needed to more effectively coach and mentor, set expectations, manage individual and team performance, handle difficult conversations, manage up , and deal with time management challenges. Through group work, case studies, and practical exercises, participants will enhance their self-awareness of their management and leadership style and will learn skills that will increase their capacity to lead and manage with confidence. At the end of the workshop, participants will have an opportunity to create a personal managerial development plan.

Participants who complete the program are eligible to write an optional certificate exam included in the course. The exam is not mandatory, and Certificates of Completion will be awarded only to those who successfully complete the exam. CPD hours will be granted regardless if the exam is taken.


  • Learn through group work, case studies and practical exercises. Become self-aware of your management and leadership style and learn how to lead and manage with confidence.
  • Learn the skills to be an effective leader and coach. Become a more effective mentor who sets expectations, manages individual and team performance, handles difficult conversations, manages up and deals with time management challenges.
  • Create your own managerial development plan to implement in your career.


  • Managerial roles and responsibilities
  • Effective communication and building trust
  • Skills related to effective delegation, motivation and performance management
  • Leadership skills
  • Conflict resolution and how to handle difficult situations
  • How to give constructive feedback
  • Legal obligations of managers
  • Tips to empower others and influence behaviour
  • Principles of effective time management
  • Strategies to increase personal effectiveness
  • How to set performance goals for your team


Recent or aspiring managers taking on additional responsibilities and seeking manager development training to contribute to their organization’s strategic planning; managers looking to hone their leadership skills and expertise.




$2195.00 Member

$2195.00 Student

$2525.00 Public

Status: Registration open until Dec 06, 2023


CPA Ontario - King, The Exchange Tower, 130 King Street West, Toronto, Ontario, M5X 1C9


Dr. Gene Deszca is a Professor Emeritus in the Lazaridis School of Business and Economics at Wilfrid Laurier University, where he played major leadership roles in program development in both the MBA and international business areas. He has published and/or presented more than 100 papers, cases, monographs and technical papers, as well as six books (with coauthors), the most recent being Organizational Change: An Action Oriented Toolkit, (4th ed.). He has served on both public and private sector advisory boards, including six years on the board of directors of the Society of Management Accountants of Canada. An interest in entrepreneurship has led to his continued involvement with early-stage firms. He continues to teach internationally, deliver workshops, consult and write. His current research interests focus on the evolution of organizations under the stress due to disruption, and organizational change.



  • Mon, Dec 11, 2023 @ 9 AM - 4:00 PM
  • Tues, Dec 12, 2023 @ 9 AM - 4:00 PM
  • Wed, Dec 13, 2023 @ 9 AM - 4:00 PM
  • Electronic material can be accessed one week prior to the course at https://pdlms.cpaontario.ca/ and should be downloaded in advance.

    Registration, cancellation, withdrawal and all other CPA Ontario PD Seminar policies can be found here.