Online Seminar

Writing to Clients - Email Etiquette and Readability

Aug 17, 2022

Online

DATE

AUG 17

2022

TIME

1:00 PM - 5:00 PM

WHO CAN ATTEND

All

PD HOURS

4 Hours

ETHICS HOURS

0 Hours

STATUS

Registration closed on

Aug 12, 2022

EVENT DESCRIPTION

The first half of this program will focus on email etiquette. It will address issues such as: email length, response time, subject lines, tone, formality, abbreviations, and “I hope all is well”. Participants will be invited to engage in the discussion and share their experiences with the group.

The second half of the program will focus on readability. The concept of “readability” refers to whether or not a client can read an accountant’s writing with ease. Clients wish to receive correspondence that they can read quickly and easily. This half of the program will cover 10 techniques for drafting user-friendly emails and documents.

TOPICS INCLUDE

  • Email Etiquette – best practices for communicating with clients
  • Readability – drafting emails and documents that are easy to read

WHO WILL BENEFIT

Professionals who regularly send emails and documents to clients.

PRICING

Summer Sale. Discount already applied.

$163.00 Personal Passport

$145.00 Organization Passport

$160.00 Member

$160.00 Student

$240.00 Public

Status: Registration closed on Aug 12, 2022

LOCATION

Online

SPEAKER(S) BIO

Ryan Standil gives seminars on effective written communication. He presents at CPA Ontario, the Law Society of Ontario, and individual firms. Ryan attended Western University, where he graduated from the Ivey Business School and the Faculty of Law. After graduating, Ryan joined a corporate law firm in Toronto. Today he owns and operates a seminar company, called Write To Excite.

SPECIAL INSTRUCTIONS

This CPA Ontario course is a live webinar. You must attend the live course to receive verifiable CPD hours. We recommend you join five minutes prior to the scheduled starting time. To get the full experience of this interactive course, use a computer with video and microphone capabilities.

Electronic material can be accessed one week prior to the course at https://pdlms.cpaontario.ca/ and should be downloaded in advance.

Registration, cancellation, withdrawal and all other CPA Ontario PD Seminar policies can be found here.